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Visualize Complexity in Microsoft Teams to Coordinate Action
Read time: 3 minutes. It’s 3 AM EDT Managers and stakeholders flood into Microsoft Teams from a range of time
Call Center Automation: It’s Not A Single Pane Until It Includes Call Control
Read time: 4 minutes. The world of call center management leans heavily on data. From the managers’ perspectives, the interest
From Avoidable Fees to Decommissioned Servers, it’s Time to Clean Up Your Jobs
Read time: 3 minutes. Spotify. YouTube TV. Business Insider. Acorns. ESPN+. Disney+. Xbox Live. Google Cloud storage. Amazon Prime. Strava.
Human-Assisted AI
Read time for Human-Assisted AI: 3 minutes. How to Build Assisted AI to Survive and Thrive with People In my
Equipping Service Desk Agents to be Heroes
Read time: 3 minutes. Being a Service Desk Agent is Not Easy Do you remember when you called into a
The Power of the Anomaly
Read time: 4 minutes. When sifting through tons of data, finding the parts that don’t fit a pattern is valuable.
How to “Get a Handle” on Your Digital Transformation Toolbox (Part 2)
Read time: 4 minutes. The Four Things You’ll Need in Your Innovation Lab Your Digital Transformation Toolbox In our opening
Final Reminder: Adobe Flash EOL
Support Update For AppBoard and enPortal Customers New Update January 4, 2021 In case you missed it, ZDNet added further
edgeCore 4th Quarter Product Update
It has been a productive year for Edge Technologies. We have added major features to expand the uses for edgeCore.
Get a Handle on Your Digital Toolbox
Avoiding the 4 Inhibitors to Instantaneous Innovation (Part 1) Novel virus COVID-19 forced many to transform digitally at a record
Indiana 5G Zone and Edge Technologies team to rapidly advance 5G Innovation
Indiana 5G Zone and Edge Technologies are excited to announce a groundbreaking partnership to rapidly enable practical 5G research that leads
Blending Data for a Unified View That Works
Managed Service Providers (MSPs) have an incredible responsibility. They must monitor network health for their customers 24 hours a day,
Revisiting Performance Management – What’s Changed?
Nearly one year ago, Gartner updated and revised an earlier paper on performance management. Sanjit Ganguli of Gartner at the
External Caching for EdgeCore
4.2.2 Release Extends EdgeCore External Caching – Did you know that the memory footprint of your EdgeCore instance can be
NEXT Venture Pitch selects Edge Technologies as Semi-Finalist
NEXT Venture Pitch is Next Week We were pleased to be selected by Next Venture Pitch alongside other firms to
Department of Veterans Affairs fights COVID-19 with help from Edge Technologies
The U.S. Department of Veterans Affairs will use the latest Edge Technologies product in the fight against COVID-19 pandemic. EdgeCore
5 key lessons I learned while chasing AI for 20 years
Confessions of a CTO I was inspired to share my experiences with automation and AI especially experiments with Edge Technologies’
What You See Is Where You Wanted It
An improvement over WYSIWYG (What You See Is What You Get) As many businesses have increased their digital activity, many
Tech Republic Publishes “Surviving COVID-19: Lessons learned by a tech CEO”
Edge Technologies CEO who contracted COVID-19 early in the pandemic, shares further thoughts on communications, customers and family. by Todd
eWeek Publishes “A CEO’s Life Lessons Learned After Beating COVID-19”
Edge in the News Edited by: eWEEK Staff | May 13, 2020 eWEEK SPECIAL FEATURE: Edge Technologies chief executive also
Contracting COVID-19 as a High-Tech CEO: Challenges and Surprises
Thankfully Down, But Not Out Normally, I tend to be a private person, but I’ve been asked by several friends
Drive More Digital Transformation With Connected Intelligence
How to Get a Fix on Things When Everyone is Juggling The pace of change in business requires us to
Why EdgeCore? Why Edge? Why Now?
Working, doing anything with clarity and connection is everything. GfK’s syndicated Automobility research in the US, shows that 55% of
Derive More Value with Coordinated, Branded Displays
Dashboards don’t have to be ugly. In fact, with the right technology, nearly everything can be configured to look like
Resolve Yourself to Monitor Business Transactions
Started this article with the traditional “how to monitor and resolve business transactions”, then it occurred to me that this
Challenges in Managing Performance
Businesses commonly rely upon a number of point tools for supporting the management and functions necessary for operations to ensure
Enhancing Cybersecurity Operations with Consolidated Views
When a cyber-security threat emerges, security operations center (SOC) professionals must act quickly to mitigate risk and stop bad actors
Is Swivel Chair Breaking Us?
Swivel Chair Interface has become a modern practice in a society where we have several screens open at the same
