Cloud Migration and Observability Cockpit - Empowering Engineers and Delivery Leads to more Efficiently, Effectively, and Accurately Handle the Journey to the Cloud
Cloud engineers and delivery team leads access 18 different applications to respond and execute on various tasks within the migration and observability process.
With this, users have to manually navigate between these applications within multiple different windows – leading to significant delays, negatively impacting all aspects of day-to-day workflow.
Reduction in mean time to identify and resolve (MTTI / MTTR)
Reduction in Tool Training Time
Improvement in Application Login TIme
Patented Web Layer Integration
Edge’s patented webAdapter (wA) technology is critical to this cloud migration and observability use case. The customer chose edgeCore for their business case because Edge was the only vendor on the market that could deliver on all of their requirements.
The best way to describe a webAdapter (wA) is through the introduction of Interface Convergence. This concept allows a user to automatically access multiple applications with a single set of log in credentials. webAdapters give users the power to seamlessly interact with existing UIs of critical toolsets and applications in a single browser tab. With this, the exchange of data between the integrated applications happens faster, user behavior becomes more efficient, and the customer journey to the cloud is significantly improved.
The edgeTI Solution
Edge delivered an enterprise grade, role-based vendor-agnostic platform for
cloud engineers and leads – eliminating the need to log into multiple applications
needed to handle tasks within each client environment. Edge integrated all relevant applications into a single platform, as is, without creating any significant change in navigation or user behavior – although in some aspects, various step within workflows were fully automated.
This Unified Migration and Observability Cockpit was also deployed as a “tab” within Microsoft Teams, creating an unmatched level of collaboration. Because these tools were integrated into a single platform, it helped business leads reduce costs with training and on-boarding while, at the same time, reduce licensing and increasing levels of productivity significantly.