How to Build Assisted AI to Survive and Thrive with People In my last article, I discussed the importance of identifying anomalies. Identifying that something doesn’t fit within expectations of an organization is the first step. Figuring out what to do with that information is next. Human-Assisted AI moves the conversation from “So what?” to “Now what?”. Not Everything Anomalous
Equipping Service Desk Agents to be Heroes
Read time: 3 minutes. Being a Service Desk Agent is Not Easy Do you remember when you called into a service desk and based on the extension or number you knew exactly who you were talking to? You knew what applications they had and the hardware in front of them? Well, you might not. This was quite a few years
How to “Get a Handle” on Your Digital Transformation Toolbox (Part 2)
The Four Things You’ll Need in Your Innovation Lab Your Digital Transformation Toolbox In our opening to this Digital Transformation series, we talked about the rise of Innovation Labs and the 4 Inhibitors to Innovation. One of these inhibitors was to keep things open – use open source during the proof phases of an idea. We alluded to one thing
Final Reminder: Adobe Flash EOL
Support Update For AppBoard and enPortal Customers New Update January 4, 2021 In case you missed it, ZDNet added further details about Adobe’s approach to how Flash will stop working 1/12/2021. The article is here. “The update follows through with changes Adobe announced earlier this year in June. At the time, Adobe said it planned to show prompts to all
Get a Handle on Your Digital Toolbox
Avoiding the 4 Inhibitors to Instantaneous Innovation (Part 1) Novel virus COVID-19 forced many to transform digitally at a record pace. Yet study after study indicates that many organizations still struggle to get ideas to production to realize their projected value as new growth and more efficient processes and improve customer expectations of speed, transparency, and privacy. So are there
Indiana 5G Zone and edgeTI team to rapidly advance 5G Innovation
Indiana 5G Zone and edgeTI are excited to announce a groundbreaking partnership to rapidly enable practical 5G research that leads to deployed solutions that offer tangible value for businesses and communities alike. The Indiana 5G Zone will leverage edgeTIs’ digital transformation solution, edgeCore™, to help its members in government, industry, and academia reduce the time to value associated with 5G adoption
Revisiting Performance Management – What’s Changed?
Nearly one year ago, Gartner updated and revised an earlier paper on performance management. Sanjit Ganguli of Gartner at the time updated and defined a five-layer model for performance management within the IT and applications sphere. So what have we learned? What has changed in the space of a year? Enterprise Context Bridges Technical and Business Perspectives Businesses commonly rely
External Caching for edgeCore™
4.2.2 Release Extends edgeCore External Caching – Did you know that the memory footprint of your edgeCore instance can be reduced? Did you hear that your servers can be smaller and less costly? In the edgeCore 4.2.2 release, we extended the newly introduced functionality related to the data management of the internal memory. Customers now have more options to use
NEXT Venture Pitch selects edgeTI as Semi-Finalist
NEXT Venture Pitch is Next Week We were pleased to be selected by Next Venture Pitch alongside other firms to present to investors who are actively looking for companies in the Southeast that can use capital to accelerate their growth. This year’s semifinalists include a broad range of technology and digitally enabled firms in agriculture, real estate, communications, and technical
Department of Veterans Affairs fights COVID-19 with help from edgeTI
The U.S. Department of Veterans Affairs will use the latest edgeTI product in the fight against COVID-19 pandemic. edgeCore with Edge Robotic Process Automation is an upgrade to an existing edgeTI implementation already present in VA. It will provide not only additional visualization and integration capabilities, but also eliminate security vulnerablities, and enhance 508 Disability Compliance. In addition, it will
