16 Potential Drawbacks To Using SaaS That Every Business Should Know About

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These days, smaller companies and startups usually don’t have to worry about bringing on a big IT team to manage their technology needs. Tapping into software as a service is an efficient and easy way for companies to access the prebuilt, and often customizable, tech tools they need for everything from graphic design to project management—and beyond.

Still there can be disadvantages to relying on SaaS, and businesses should be aware of potential limiting factors, security concerns and cost issues. While leveraging the “pros” of SaaS can open up capabilities and boost efficiencies, every leader should also review the list of potential “cons” to using SaaS, shared below by members of Forbes Technology Council, to ensure they’re making informed decisions that will best serve their organization’s needs.

The No. 1 “con” I hear from customers is the minimal integrations. Even when a program is checked on a checkbox list of integrations, many find out that only a portion was integrated or it only works in a specific use case. Great features that go nowhere inhibit customers from achieving their intended value. Thankfully, there are ways to counter this shortcoming, but few know what they are. – Jim Barrett, CEO Edge Total Intelligence

To read more about this discussion, visit the Forbes website.

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