Intelligent Automation

How about a bot–less solution Citrix certified | easier | more secure | BPO friendly ?

Everyone uses Citrix and strives to automate wherever possible. Traditional solutions like Robot Process Automation (RPA) require the installation of bots or agents in the clients environment to automate, which can conflict with Citrix security settings. Though RPA is effective, many situations exist where this is not possible, cost prohibitive, or in the case of BPO's, forbidden by your customers.

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Anatomy of the edgeCore Digital Twin

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Intelligent Automation

Enjoy this short video by edgeTI CTO Scott Lesley.

In order to have a positive impact on top line revenue and bottom line run costs, BPOs and large enterprises are actively implementing new operating models surrounding intelligent automation to simplify workflows, reduce risk, and improve customer experience.

Robotic Process Automation (RPA) has been used as a way to automate repetitive time-consuming tasks. However, many manual tasks still exist that can be automated or improved. Existing RPA tools in the market today are costly and often have limitations and features that go unused, resulting in shelf-ware.

edgeTI believes in a more pragmatic approach to ensure businesses are as efficient as possible. edgeTI Intelligent Automation was created in order to combat existing challenges by offering a Single Point of Control. Intelligent Automation capabilities include:

How it Works in 3 Easy Steps

1. INTEGRATE/VISUALIZE – Securely integrate your tools and visualize your data to obtain situational awareness
2. COMPOSE – Compose and beautify best capabilities of your existing solutions to gain a perfect experience
3. AUTOMATE – Record and trigger one–click information driven automated workflows

Why
Intelligent Automation?

What are
the Benefits?

Full Visibility

Search entire databases of material being processed with one click.
Quickly evaluate business process metrics by employee, organization, etc.

Take Action

Complete an entire workflow from start to finish within a single window
Ability to modify processes to accommodate new workflow when needed with an intuitive code-free script center

Full Control

Role-based access control (RBAC).Worry less about enforcing rules for various task processing procedures

Sensible Automation

User-friendly and seamless integration of existing toolsets – even when Citrix or VMware Horizon VDIs are involvedRecord and trigger one-click data or web-driven automated workflows